Frequently Asked Questions

Questions About My Order

Questions About Auto-delivery

Questions About Vemma



Questions About My Order

When will my order ship?

Your order will ship within one (1) to two (2) business days from the date you placed the order. We offer three (3) convenient shipping methods for you to choose from:

Transit time will vary depending on the shipping method and destination, but generally, your products will arrive in five (5) to seven (7) business days when shipping within the United States.

Back To Top


How can I verify that my order has been shipped?

You can contact Affiliate Services to check on the status of your order.

Back To Top


How can I place a one-time order?

You may contact Affiliate Services or place an order online.

Back To Top


What forms of payment does Vemma accept?

The following payment methods are accepted for U.S. orders and Auto-delivery orders:

Asian orders (excluding Japan) may be paid using credit cards, money orders, bank deposits, NETS (Singapore only), e-Stock and e-wallet. European orders may be paid using credit cards and bank deposit. Japan orders may be paid using credit cards, money orders in U.S. dollars or bank deposit.

Back To Top


Does Vemma accept checks?

Yes, Vemma will accept checks in the form of a bank draft for U.S. orders only. It's easy, safe and secure.

Back To Top


What is Vemma's return policy?

Vemma offers a 30-day product guarantee on all Vemma nutritional products. If for any reason you are not entirely satisfied with the product, you may return it for a product refund (shipping and handling is non-refundable). Before shipping the product, please contact Member Services.

Please Note: To ensure accurate processing of returned orders, please do not ship product before speaking with Affiliate Services.

Back To Top


I purchased product from a Vemma Affiliate, how do I get a refund?

If you purchased product through a Vemma Affiliate, you will need to return the product or any unused portion to the Affiliate within 30 days of the purchase. To review additional information regarding the return policy, review the click here.

Back To Top


Questions About Auto-delivery

When will my Auto-delivery process?

Initially, your Auto-delivery processing date will be on or near the date that you signed up. If you signed up on the 31st, your processing date will be the 30th of each month. Processing dates may be changed. For further assistance, please contact Affiliate Services.

Back To Top


My card was declined or there was a problem with my credit card, how can I resolve this?

To update your payment information, please contact Affiliate Services. For security purposes, payment information cannot be updated by e-mail.

Back To Top


Can I place my Auto-delivery on hold?

Unfortunately, we cannot place Auto-delivery orders on hold. To cancel your Auto-delivery, please contact Affiliate Services. When you are ready to resume your monthly order, please contact Affiliate Services and an agent will gladly assist you.

Back To Top


Questions About Vemma

Why mangosteen?

Who could refuse the "Queen of Fruits?" In addition to being one of the best tasting fruits in the world, mangosteen has superior nutritional and antioxidant properties capable of producing a wide range of benefits. These benefits enhance many of the body's health-promoting capabilities.* It's believed to have been used traditionally by natural health providers for thousands of years and modern science has recently begun to understand its incredible nutrient-rich value.

Back To Top


Is it true that the group of mangosteen compounds that have been studied the most is xanthones?

It is true. This particular class of plant nutrients are highly, biologically active and are unique because they possess very potent antioxidant properties.* Of all the known sources for xanthones, the mangosteen fruit supplies some of the highest amounts found in all of nature.

Back To Top


Why supplement with Vemma?

Vemma is a powerful, bioavailable (body-ready) formulation containing 12 full-spectrum vitamins and over 65 major, trace and ultra-trace plant-sourced minerals in a base of antioxidant-rich, whole fruit mangosteen (Garcinia mangostana) and pericarp (rind), organic glyconutrient-rich aloe vera and decaffeinated organic green tea. This proprietary formula is quite possibly the most powerful liquid antioxidant product available anywhere.

Back To Top


Why minerals?

Minerals are amazing! They're amazing because even in infinitesimal amounts these nutrients can produce unexplainable, beneficial changes in body chemistry.* Minerals are nutrients required by the body to help facilitate a multitude of biochemical and physiologic processes necessary for the maintenance of life.*

Back To Top


Why plant-sourced minerals?

Plant-sourced minerals come from Mother Nature herself! Here's how it works: plants assimilate minerals from the soil they are embedded in and in the process they become highly nutritious for humans to eat. Actually, minerals can be found in nearly all foods that are grown in soil. The problem now is that food processing, chemical fertilizers and overused croplands make it nearly impossible to get a wide spectrum of minerals from our diets.

Back To Top


What is organic glyconutrient-rich aloe vera and why is it important?

Aloe vera is a plant that originated in Africa and has been used for centuries because of its versatility and life supporting properties.* It is comprised of several important constituents including beneficial minerals, vitamins and polysaccharides. In addition, glycobiology researchers have recently discovered that the aloe plant contains beneficial dietary sugars called glyconutrients. Each bottle of Vemma contains organic glyconutrient-rich aloe vera, which adds multi-faceted benefits that can have a positive impact on one's daily dietary regime.*

Back To Top


Why is organic decaffeinated green tea important?

Green tea is well studied and documented for its traditional use and healing ability.* Organic decaffeinated green tea is added to the Vemma formula because it possesses numerous compounds that provide additional antioxidant protection and health-enhancing properties.* We elect to use a decaffeinated source to keep our consumers’ best interests in mind, since some people may be sensitive to caffeine.

Back To Top


Which minerals are included in the Vemma mineral blend?

The Vemma formula contains over 65 major, trace and ultra-trace minerals. Because we source our minerals from naturally occurring vegetation, the level of individual minerals may vary slightly from batch to batch. The Vemma formula proprietary mineral blend contains the following minerals:

Carbon (Organic), Calcium, Sodium, Sulfur, Magnesium, Chloride, Bromide, Fluorine, Iodine, Potassium, Niobium, Aluminum, Iron, Phosphorus, Silica, Manganese, Boron, Strontium, Titanium, Tungsten, Copper, Zinc, Tin, Zirconium, Molybdenum, Vanadium, Chromium, Selenium, Nickel, Cobalt, Lithium, Gallium, Barium, Yttrium, Neodymium, Hafnium, Cadmium, Thorium, Antimony, Cerium, Tellurium, Beryllium, Samarium, Dysprosium, Erbium, Bismuth, Gadolinium, Cesium, Lanthanum, Praseodymium, Europium, Lutetium, Terbium, Ytterbium, Holmium, Thallium, Thulium, Tantalum, Germanium, Gold, Platinum, Rhodium, Rubidium, Ruthenium, Scandium, Silver and Indium.

Back To Top


*These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease.

Buy Now

Still Have Questions?

Contact Affiliate Services, available Monday– through Friday, 7 a.m.– to 6 p.m. (Arizona Time).

Email: info@vemma.com
Phone: 1-800-577-0777

"Younger and More Energetic!"

After drinking Vemma for just 2 days I felt younger and more energetic!**

– Karen W.
Prescott Valley, AZ